Search our knowledgebase for questions about our neon signs

Do you want to create your own neon sign?

Design

Can you design a sign for my display window?

Can I use trademarked or copyrighted logos in my sign?

What is the price of a neon sign with multiple coloured lights?

Can long phrases be split into smaller signs?

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Placing an order

Can I order a neon sign as a gift?

After completing the sign do you need my approval of completion photo before delivering?

What is process to order a custom neon sign?

What items are included in the package?

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Pricing

How can I get free delivery?

Do you have any price breaks?

What choices will affect the price of my neon sign?

Can I place a wholesale order online?

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Product

Can I use neon light sign outdoors?

Can neon signs be battery operated?

What is the neon sign made from?

What is the difference between LED neon and traditional neon?

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Returns

Do you accept returns or charge order cancellation fees?

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Services

Do you offer signs for hire?

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Shipping

Can you ship neon signs to a PO Box?

Will all of my items ship together?

How will my sign get to me?

Do you ship signs outside of the New Zealand?

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Warranty

Arrive Safe Warranty

What does the Warranty cover?

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Popular questions

when did neon signs become popular?

when did neon signs become popular why did neon signs become less popular when did neon become popular again Neon signs began to gain popularity in the early 1900s. They were used as a way to advertise businesses and attract customers. However, by the mid-1900s, neon signs had become less popular due to the advent […]

Does my order need to go through customs?

All orders come through New Zealand Customs. Sometimes parcels are "held for clearance" by New Zealand Customs. If this happens expect the delivery to be delayed by 1-2 days.

Can you ship neon signs to a PO Box?

Because we use standard parcel services like Aramex for most orders we do not deliver to parcel lockers & PO Boxes. Please provide a street address when placing your order.

Will all of my items ship together?

When you orderÂ multiple items, we cannotÂ guarantee combined shipping. Due to the production proof, approvals and the manufacturing process. Orders will often enter production at different times. If you have any questions about your order, pleaseÂ message our customer support team.

Didn't find what you were looking for?

There are in-depth answers to a lot of common questions above. If you still have unanswered questions, after reading this page. Send us an email, or give us a call. We're happy to help with anything you need!

021880215

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